1) How to place an order on the site?
2) How to understand which seeds are varietal and which are hybrid?
3) How to cancel (cancel) an order?
4) How to find out about the order status?
5) If an order has already been placed, can I add another product to it?
6) How to find out if an order has been sent?
7) What does the option «Found this product cheaper» mean?
8) What promotions are currently active in your store?
9) MARKDOWN - what does this designation mean?
10) What is a login?
11) What is a QR code??
12) How to use a QR code?
13) What is a Coupon Code (promo code)?
14) Reporting Copyright Violations
15) How to grow plants?
1) How to place an order on the site?
2) How to understand which seeds are varietal and which are hybrid?
All hybrids (from lat. hibrida, hybrida - crossbreed) in our store are marked in the name with the abbreviation - F1 (primary hybrid).
When creating new varieties of cultivated plants, hybrids are obtained manually (hand pollination, removal of panicles), chemical (gametocide) or genetic (self-incompatibility, male sterility) means. The resulting components can be used in various controlled crossing systems.
The goal of the breeder is to use the heterosis, or the vitality of the hybrid, which is most effective in the F1 generation, to obtain the desired advantage in yield or some other characteristic in the resulting generation or hybrid.
3) How to cancel (cancel) an order?
To cancel an order, write us a message, indicating the number of your order received when placing it.*
To cancel an order, write us a message, indicating the number of your order received when placing it.*
4) How to find out about the order status?
You can track the status of your order directly on the website of the online store in your Personal Account*.
In addition, you will receive notifications by e-mail when placing an order, paying for it and transferring the order to the delivery service, as well as changing any order status.
If you have any questions, you can always contact via the feedback form and get full information about the status of the order.
* Applies to registered users.
5) If an order has already been placed, can I add another product to it?
There is no such possibility. If you want to add one or two items, you need to place a new order and indicate in the comments: «Order - please attach to the previous order No. *****». After that, the store administrator will manually transfer these positions to the first order, and cancel the second (additional) order.
If you want to add more than two items, and your first order has not yet been formed and sent, it is better to place a new order, while indicating in the comment that the first order must be canceled. In this case, it is necessary to duplicate the notice of order cancellation through the «Feedback Form».
6) How to find out if an order has been sent?
- You can view the status of your order in your account.
- Ask us by writing to us, indicating your order number.
- Ask us by writing during business hours of the store.
7) What does the option «Found this product cheaper» mean?
If you suddenly find a better offer from our competitors:
- make sure that the lower price applies to exactly the same product;
- on the product page, click on the button - «Found this product cheaper», - insert into the form that opens - a link to the site page with the product, where it is cheaper;
- Our support team will check* the information within 24 hours and we will try to offer you a better price, i.e. the price may be changed in an already placed order (your) to a lower one;
Unfortunately, we will not be able to provide you with a best price guarantee if a lower price is not available to all users. represents, for example, a special offer (promotions, discounts, etc.).
*Incorrectly completed form will not be considered.
8) What promotions are currently active in your store?
Information about current promotions is always available in the Promotions section.
Also in the store there are various goods with discounts - you can get acquainted with them in the category «Promotional goods».
9) MARKDOWN - what does this designation mean?
The word MARKDOWN - in the photo and in the name of the product, denotes the goods for which the expiration date indicated on the package has expired, or the goods (seeds) for which the germination period stated in the encyclopedic data has expired. We DO NOT offer a warranty on these products.
10) What is a login?
The login is your unique pseudonym under which you will be recognized by the GARDENSeeds website system. The best login option is your phone number, because You will never forget your phone number, even if you make purchases in a year, you will always be able to remember it, in addition, it will be easier for us to process/search your order in the order database. Spaces cannot be used in the login.
11) What is a QR code?
A QR code is a two-dimensional barcode (barcode) that provides information for quick recognition using a camera on a mobile phone.
By scanning (taking a photo) of the QR code, you can quickly enter information about GARDENSeeds.TOP into your phone: phone number, e-mail and website address.
12) How to use the QR code?
- take a mobile phone with a camera;
- run the program to scan the code;
- point the camera lens at the code;
- get information;
- add it to an existing or new contact.
13) What is a Coupon Code (promo code)?
A promotional code is a set of symbols consisting of letters and/or numbers that gives the right to purchase a product or service on special terms. It can be listed on the site and gives a certain discount on the order or randomly in our social networks. If it does not exist, it is NOT required to enter it.
14) Reporting Copyright Violations
Greetings! The Organicseeds.top site is publicly accessible to all Internet users. We try not to violate copyrights. If you are the copyright owner and you believe that any content in our Services violates your copyright, you should notify us immediately.
In order for OrganicSeeds to take action, you must do the following in your notice:
- Identify the item that you think is infringing and which is to be removed
- In the letter, you need to attach an original photo with your name or watermark of your company.
If you confirm your authorship in the photo or other materials located on our Site, requesting a ban on their use - after checking the information provided, they will be removed from our Site. Thank you for your understanding.
15) How to grow plants?
You can either germinate the seeds by directly sowing them into the soil and letting nature take care of it, or you can as well sprout them before sowing in to the soil. If you decide to sprout them before, just place the seeds on a moist paper kitchen towel, inside a small ziplock bag and keep in a dark location from several days up to a week (sometimes even longer). During this period, check it regularly (every few days) to make sure the towel isn't dried up (moisten if needed) and everything is OK. Once the seeds start to sprout, you can transfer them to their permanent growing place.
How do I plant the seeds?
- Plant the seeds into fertile, well drained soil, preferably rich in organic matter. From personal experience, the imported potting mix (you can it find in the nurseries) works better compare to the local potting soil often available in the supermarket, as the local soil is heavy and soggy, and seeds do not seem to do very well in it.
- Sprinkle the seeds on the surface of the soil/or sow not too deep inside the soil (you don’t have to use the whole packet to put in one pot, just sprinkle some seeds per pot, that would be fine). Cover the seeds lightly with extra layer of soil and then water. Sowing the seeds deep inside the soil will make it difficult for them to sprout and break the surface of the soil.
- While not all the plants need full sun, I would advice to plant them/keep the pots in a bright location with plenty of sunlight (however, it’s better to avoid the direct afternoon sun, as it’s often too strong for young and yet not fully established seedlings). As long as the plants get light even for some part of the day, they will be happy.
- Water regularly, when needed to keep the soil moist, though not wet. Some plants (ex. rosemary, thyme, lavender etc.) do not like to be watered too frequently. Over watering often causes wilting of the plant and the rot of the roots/seeds.
- If you are growing the seeds which naturally do better in cooler climates (lavender, dill, curly kale, wild strawberries etc.) it's advised to put them indoors with a environment temp. of +22-27°C at least for some part of the day.
More information about garden you can find in our blog.
